The BlackBerry Storm 2 addresses almost all of the complaints buyers had with the original. The BlackBerry Storm 2 is faster, more responsive, built better and more feature-packed than the first Storm. Even so, the interface was wildly inconsistent, as if the phone could never remember when you're supposed to press and when you're supposed to lightly tap; when you're supposed to swipe or when you should just point. Sometimes, it simply didn't work. Sometimes, the interface design was so counterintuitive that we decided to give up. Even with the improvements, and they are significant, using the BlackBerry Storm 2 was a real chore, as the extra pressure required to 'click' makes every action a bit harder compared to other touchscreens. The interface design was continually frustrating, even while newer phones, like the HTC Hero on Sprint, manage to surprise and delight with clever and adaptive touchscreen interface ideas. All the basic BlackBerry features are present in the Storm 2, like the great integrated messaging inbox, the deep access for IT managers, and newer features like the BlackBerry App World and the tightly integrated Facebook app. Plus, the screen on the Storm 2 is one of the best we've seen on a phone, and it's great for watching movies and videos. But if you want BlackBerry features, buy a classic BlackBerry with a keyboard, and if you want a touchscreen phone, there are much better options on the market.
Release: October 2009.
Pros: Faster, more responsive than original BlackBerry Storm. Fantastic display quality, great for movies. Well-organized messaging.
Cons: Interface design is frustrating and cumbersome, even when SurePress works well. Browser still lagging. Some features could use a serious graphical boost.
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